Meet with a Star One Representative
Video and Phone Appointments
Meet with a Star One Virtual Branch representative on your computer or smartphone—from wherever you might be.
Most services are available without visiting a Star One branch—open new accounts, have a personal consultation, apply for loans, and more.
Call Us
Toll-free at (866) 543-5202 or (408) 543-5202.
Regular Call Center Hours
- Monday-Friday: 7 AM-7 PM PT
- Saturday-Sunday: 9 AM-5 PM PT
Holiday Call Center Hours
- Christmas, New Year's and Thanksgiving: closed
- Day before Thanksgiving: 7 AM-6 PM PT
- Day after Thanksgiving: 9 AM-5 PM PT
- New Year's Eve: 7 AM-5 PM PT
- Christmas Eve and other holidays: 9 AM-5 PM PT
Our Shared Branch call center handles after-hours calls and can assist you with general questions and basic transactions.
Fax: (408) 543-5203
Mailing address: P.O. Box 3643
Sunnyvale, CA 94088-3643
Use our Locator to find ATMs, CO-OP ATMs (including 7-Eleven stores), and Shared Branches.
Set up a Video or Phone Appointment, and we bring Star One's Virtual Branch to your computer or smartphone.You can also contact us by chat, phone or email.
Contact us using our web form
Sign in to our Secure Email Message Center
Branch Locations & Hours
10991 N. De Anza Blvd.
Cupertino, CA 95014
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: Closed
- Sun: Closed
2 ATMs, east side of building/24 hours
3136 Stevens Creek Blvd.
San Jose, CA 95117
866-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: 9 AM–2 PM
- Sun: Closed
2 ATMs, east side of building/24 hours
1090 Blossom Hill Rd.
San Jose, CA 95123
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: 9 AM–2 PM
- Sun: Closed
2 ATMs, east side of building/24 hours
14411 Big Basin Way
Saratoga, CA 95070
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: 9 AM–2 PM
- Sun: Closed
1 ATM, 24 hours
1080 Enterprise Way, Suite 150
Sunnyvale, CA 94089
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: Closed
- Sun: Closed
2 ATMs, west side of building/24 hours
495 S. San Antonio Rd.
Los Altos, CA 94022
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: Closed
- Sun: Closed
2 ATMs, 24 hours
1306 Bordeaux Drive
Sunnyvale, CA 94089
408-543-5202
(ATM only, no teller or branch services)
1 ATM, southeast corner of building/24 hours
2025 Holidays—Star One branches will be closed
- Monday, October 13: Columbus Day
- Tuesday, November 11: Veterans Day
- Thursday, November 27: Thanksgiving Day
- Friday, November 28: Day after Thanksgiving Day
- Thursday, December 25: Christmas Day